FAQ

Got a question? We’ve answered the most common ones below. If you can’t find what you’re looking for, get in touch at hello@holidaycollectivebrands.com.

Orders & Shipping

Standard US shipping typically takes 3–7 business days from your order date. All orders are fulfilled from our Dallas, Texas warehouse.

We offer free standard shipping on all US orders over $150. For orders under $150, a flat shipping rate applies — calculated at checkout.

Yes — once your order is dispatched you’ll receive a tracking link via email so you can follow your package every step of the way.

At this time braveandtruelabel.com ships within the United States only. For international orders, please visit braveandtrue.com.au.

Returns & Exchanges

Refer to our Return Policty

Email us at hello@holidaycollectivebrands.com with your order number and reason for return and we’ll guide you through the process. Returns are processed from our Dallas warehouse.

Once we receive your approved return, please allow 5–7 business days for your refund to be processed back to your original payment method.

Sizing & Fit

We use universal XS–XL sizing. Our US size conversion is: XS = US 4, S = US 6, M = US 8, L = US 10, XL = US 12. Some relaxed-fit styles are available in SM/ML dual sizing. See our full Size Guide for body measurements.

We recommend sizing up if you’re between sizes, especially for our fitted styles. Each product description includes a fit descriptor (Relaxed fit, True to size, Tailored fit) to help guide you.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Products & Brand

Brave+True is an Australian label, designed in Adelaide and crafted with quality fabrics. We manufacture with trusted partners across Asia. Our collections are available at Nordstrom and Dillard’s across the US, as well as directly at braveandtruelabel.com.

Brave+True is stocked at Nordstrom and Dillard’s locations across the United States, as well as in select independent boutiques. Visit our Stockists page for more information.

Care instructions are listed on the label of each garment and on the individual product page. Most of our styles recommend cold hand wash or delicate machine wash. Always check the label before washing.